Controller and scope
- Controller: Marat Iulmetev, Entrepreneur individuel, 57000, Metz, Square Dornès
- Trade name: Fixora
- Privacy-related requests may be sent through the contact details published on the website.
- This policy applies to contact forms, quote requests, support exchanges, uploads, cookies, session logs and website security events.
Purposes and legal bases
- Handling contact requests and preparing quotations: pre-contractual steps and legitimate interest.
- Managing customer communication, visits, quotations and service delivery: performance of a contract and legitimate interest.
- Accounting, invoicing, record-keeping and compliance with French legal obligations: legal obligation.
- Website security, anti-abuse controls, backups and technical monitoring: legitimate interest.
Recipients, retention and rights
Personal data is accessed only by the business and by technical providers who need it for backups, website maintenance, analytics configuration or message delivery. Data is not sold and is not disclosed to third parties for their own marketing use.
Data is kept only for the period necessary to answer requests, perform services, issue invoices, protect legal rights and comply with mandatory retention periods under French law. Retention depends on the category of data and the applicable legal basis.
Users may request access, rectification, erasure, restriction, portability, objection and withdrawal of consent where consent is the legal basis. Users may also lodge a complaint with the CNIL.
Strictly necessary cookies and technical trackers may be used without prior consent. Analytics, marketing or personalization trackers that are not strictly necessary must be activated only after valid consent, in line with CNIL guidance.